Returns

CAN I EXCHANGE ITEMS ONCE I’VE PLACED MY ORDER?

As we operate on a made to order model with limited stock, all orders are final. Please double check your order when checking out. We do not offer size-exchanges or item exchanges once you have purchased the goods they are final. You can cancel your order or cancel items within that order if you made an error.

DOES INSIGHT PEACE ACCEPT RETURNS?

Returns are accepted if there is a fault with the product/s upon delivery, please contact our customer support team with photos of the defective good/s, your order number and a description of the issue.

WHERE IS MY REFUND?

We’ll process your return and issue a refund to your original form of payment. We’ll send you an email to let you know we’ve issued the refund—it may take up to 10 additional days for the funds to show in your account.

WHAT CAN I DO IF I ORDERED THE WRONG SIZE?

All orders are final. If you ordered the incorrect size please immediately contact customer support with your order number and detail what was ordered in the incorrect size and we will attempt to remove them from your order so long as the item hasn't already gone through the fulfillment process.